It’s super frustrating when a Twitter notification won’t go away, and it can lessen your enjoyment of the app significantly.
Imagine thinking you got a new message, follower, or mention… only to discover that there’s actually nothing there!
To avoid this confusion and disappointment, it’s a good idea to fix the issue as soon as you can. A few of the solutions that you might want to consider include:
- Clearing the cache
- Logging in from another device
- Logging in and out of your accounts
- Making sure you’ve read all the messages
- Installing the latest version of the app.
Overcome your fear of missing out and improve your overall Twitter experience!
By reading this article, you’ll learn about the potential underlying issues that can cause this to happen, as well as some fixes for those pesky Twitter notifications that just won’t dissipate.
Why Does My Twitter Say I Have a DM Notification When I Don’t?
The first step to solving any problem is to expose the root cause. Tackling the matter at its core will prevent any future reoccurrences!
Additionally, doing so will help you find the best solution without causing any potential further damage.
Unread Messages
If you are a regular tweeter and get lots of messages, some of them might’ve escaped your attention.
Additionally, new unread messages might bury under the active conversations you currently have. These will then linger on your phone if you haven’t opened the messages.
Syncing Errors
If you’re using Twitter on multiple devices, it can cause a synchronization issue.
For example, you might use both your iPad and laptop to log in to your account, and the notifications might keep showing on your mobile device even though you checked them on another device (or vice versa).
Follow\Unfollow
Users that follow and then unfollow you might be another reason for a Twitter notification that won’t go away.
When they follow you, it’ll show up on your screen and create a notification. However, they might unfollow you before you check it, creating a “false alarm” event.
Follow Request
Users can still send you a follow request even if you set your account to private.
So, you might receive a notification on a follower request. A Twitter notification won’t go away if the users cancel the request before you have a chance to see it.
Message Requests
Twitter has a complex messaging structure. Messages from people you follow will go straight to your inbox, and conversations from strangers go to the Message Requests inbox.
So, you may fail to notice these messages because you’re used to checking your regular inbox only! The conversations in the other inbox create notifications, but you may not know how to view them.
Bugs
A Twitter notification won’t go away if there’s currently a bug within the app.
In this case, it’s not you or your followers! There might be something wrong with the Twitter app itself, or it could be the result of a Twitter server error. In these cases, you won’t be able to get rid of the constant notification until the bugs have been resolved.
Unstable WiFi
According to some Twitter users, a weak internet connection could also be a reason why Twitter notifications won’t disappear.
The slow data transfer might cause lagging or unpredictable behavior on your app. Additionally, slow data transfer can interrupt the notification function within the app.
Shadowban
If you’ve violated one of Twitter’s terms of service, your account might have become shadowbanned.
A shadowban limits some of the functionalities in the app. You may still be able to use the app like usual but just with limited access to some features.
Even though Twitter has not suspended your account, a shadowban will do its best to prevent you from violating the terms of services any further.
One of the features you may not be able to access is your DMs or mentions. Therefore, you will continue to see the notifications – they just won’t disappear!
What Can I Do if my Twitter Notification Won’t Go Away?
As you’ve seen above, there are many potential reasons why a Twitter notification won’t go away, and the fix will depend on the specific cause.
Remember, the best thing you can do when a Twitter notification won’t go away is to establish the root cause!
In saying that, testing out the solutions below might help you get rid of these unwanted notifications:
1. Read All Messages
Start by digging deep into your Direct Messages (DMs) and DM requests to check for unread messages.
If you find any, make sure to read them! Or at least, open them to clear the notifications. Alternatively, you can also simply mark them as read.
2. Clear App Cache
Clearing the app cache can be a quick and effective fix for synchronization, a slow connection, and other unresolved problems.
To do this, you only need to go into the app settings in the Settings menu on your device and tap the “Clear cache” button.
3. Log in to Your Account From Another Device
If you only use Twitter on one device, use another device to log in to your account and it should sync correctly and resolve the issue.
Alternatively, if you’re using your account on more than one device, log out and back in on both devices.
4. Logout/Login
Alternatively, logging in and out of your account can have the effect of resetting the connection between your device and Twitter’s server.
Remember to use the Clear Cache function on your phone to remove any cached files.
5. Install The Latest Version Of The App
Since bugs are a common cause for a Twitter notification that won’t go away, installing the latest version might solve the issue.
The update will contain fixes for the bug, so you won’t have to do extra work.
Sometimes, the automatic update function on your device might install the update incorrectly. Therefore, you may want to reinstall the app manually.
6. Tweet Responsibly
Understanding the terms of services might be quite the task.
However, you may want to check if you broke any of the rules. Sometimes, you can reverse the shadowban by removing violating content and posting responsibly.
It might not fix a Twitter notification that won’t go away, but it’ll help you avoid getting your account suspended in the future.
7. Get Help From Twitter
After trying all of the above, if you still can’t find the root issue and none of the fixes have worked, the best move may be to contact Twitter support.
In Summary
If a Twitter notification won’t go away, give the above solutions a try!
Try clearing the cache, reinstalling, or updating the app. Also, make sure to follow Twitter’s Terms of Service to avoid landing your account in Twitter jail.
All in all, you should be able to solve the issue once you discover the root problem and implement the necessary solution!