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Can You Receive WhatsApp Messages While On The Phone In 2024?

Once upon a time, in the dark ages, there was one signal line in your house that could be used for either the Internet or the phone.

Not both.

Imagine that!

(I, unfortunately, don’t have to imagine. I lived it- as did probably many of you who are reading this.)

Thankfully, those days are now behind us.

Modern technology has well and truly adapted to multitasking, and today’s smartphones are designed to allow users to juggle between apps with literally a flick of a finger.

So, the next time your mom calls and you’re wondering whether you can receive WhatsApp messages while on the phone- don’t worry!

You can still access your WhatsApp messages while you chat with her at the same time.

Your phone will still be able to send and receive WhatsApp and other messages, regardless of whether or not you are on a call.

This means you can have multiple conversations at once with no issues at all!

Never Out of Touch With WhatsApp

whatsapp application on iphone

Boasting over two billion users and as many as half a billion active users daily, WhatsApp is arguably the most popular messaging app today.

It’s free, and it offers a variety of features such as chatting, video and voice calls, and more. Furthermore, users can access it from almost anywhere in the world and across different devices.

Since Facebook took over the app in 2014, WhatsApp has become integral not only for loved ones trying to stay in touch, but also as a lucrative business tool.

So, whether you’re chatting with your boyfriend or a customer, you might not want to suspend that conversation simply because you get a call.

Thankfully, WhatsApp is one of the many apps that can work fully functionally even while you are using your phone to take a call.

Additionally, you can use the chat function on WhatsApp even if you’re also using WhatsApp to host a call.

However, keep in mind that the call will tie up your microphone, so you won’t be able to send voice notes or take any voice recordings.

How To Access WhatsApp While On A Phone Call

woman on bed calling someone

Once you answer a call, your phone screen will automatically default to show the phone call.

Here is where you will find any necessary controls for your call, such as the number keypad, options to mute your mic and put on the speaker, as well as buttons to hold the call and add someone else to the conversation.

Now, if you’re wondering how to get back to your WhatsApp messages without hanging up your call, it’s easy!

Just follow these simple steps:

Step 1

Either put your call on speakerphone, or use a pair of earphones with a mic to ensure that you can bring the phone down away from your face and still hear the person on your call and comfortably continue your conversation.

Step 2

Next, either press the “Home” or “Minimize” button on your smartphone. Navigate to and open Whatsapp.

Step 3

Once you’ve left the call screen, you’ll see a green bar along the top of your phone screen.

This indicates that there is still an active call on this phone and allows you to be sure you haven’t accidentally hung up.

It’s also an easy touch bar to bring you back to the call screen if needed.

Step 4

When you launch WhatsApp, you’ll be able to use the app as normal.

All of your chat functionalities should still be fully accessible and working- except for the voice recording option, of course, since your mic will be dedicated to the call.

WhatsApp Not Working While On The Phone?

welcome to whatsapp

If you’re having problems accessing your WhatsApp messages while on the phone, the most likely culprit is a lack of a proper internet connection.

Ensure that your phone has access to a Wi-Fi signal or cellular data.

If you can hold a call, then your phone is obviously within signal range. However, you may not have any data or actual access to the internet.

Keep in mind that sometimes your phone signal might be strong enough to host a call, but not stable enough to provide mobile data.

This can often be the case when you have a very weak cellular signal reaching your phone.

The call might cut in and out, but at least you will know you are connected.

Comparatively, anything you try to load using mobile data might get stuck in a loop and be unable to refresh until your signal becomes stronger.

There is also a slim possibility that you are experiencing an app glitch.

An error or glitch within the app may be what’s responsible for causing these particular issues!

Sometimes when there is a new WhatsApp update, there are a few bugs that need ironing out.

Fortunately, glitches are only responsible for causing these kinds of problems less than one percent of the time.

This kind of glitch is more likely to occur for Android phone users than iOS.

If you experience this, don’t worry! WhatsApp will most likely solve the problem in the next update- and quite quickly, too.

Finally, another thing that you can try is to delete the app, clean your phone’s cache, and install a new version of WhatsApp to see if that helps things!

In Summary

Thankfully, these days there’s no need to hang up the phone if you want to do something else.

You can easily have a call while still scrolling through Instagram, browsing Facebook, or chatting on WhatsApp.

All you have to do is minimize the call screen and navigate to your app of choice.

Then, you can use the app as normal while you enjoy your call (or when you want to ignore ‘on hold’ music).

The power is truly yours!

For people who rely on WhatsApp for whatever reason, this is an excellent feature as it allows you to stay connected no matter what other things you have going on.

So long as you have enough signal to sustain mobile data or are connected to WiFi, you should have no problem sending and receiving WhatsApp messages while on the phone!

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