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Can I Prevent Screen Lock When Making a Call?

Screen Lock

Have you noticed a screen lock when making a call? If you have, you are not alone. Many people face a similar kind of problem. However, it is a completely normal function that has numerous benefits.

There can be multiple reasons for a screen lock during a call. You can prevent screen lock when making a call. This article will explain why your mobile screen locks when making a call and how to avoid it.

Why Does My Phone Screen Lock During a Call?

Your phone screen locks while making a call due to your phone’s proximity sensor. It does not matter which brand or model you use. You will find this sensor on it. It is an obstruction to your mobile screen light.

Mobile companies created this feature to prevent you from any wrong clicks while making calls. You can trigger the touch sensor when you hold your mobile phone close to your ear. You may accidentally click some other function with your ear.

So, the proximity sensor works as a barrier to such mistakes. People face plenty of problems with their phone screens whenever they make calls, including:

  • My mobile phone screen goes off while making a call
  • When I pick up a call, my phone screen turns off
  •  After ending the call, my phone screen does not light up
  • When I bring my phone closer to my face, the screen turns off

How Do I Turn Off the Screen Lock During A Call?

Screen Lock

You will need help finding the one-size-fits-all answer to the question mentioned above. It all depends on the mobile phone type, whether you use Android or iPhone. Moreover, mobile models also vary regarding lock screen issues during the call.

Every phone brand introduces its own features and settings option. Providing a step-by-step method to prevent screen locks while making a call is challenging. However, some standard solutions include screen lock apps, home button functions, and power button options.

All these may help to prevent screen lock during a call. Two standard methods exist to turn off the screen lock when making a call. One is turning off the proximity sensor. The other is using the Androsensor app.

Turning off The Proximity Sensor

It is one of the best and most common solutions to prevent screen lock when making a call. You can follow these steps to turn off your phone’s proximity sensor.

  •  Open your phone’s settings.
  •  Go to system apps or system.
  • Click on the option of call settings.
  • In the end, turn off the proximity sensor in call settings.

Note: these steps mentioned above may not work in your phone model or brand. You can turn off the proximity sensor option inside your phone settings. We don’t advise you to turn this sensor off due to its risks.

You may get into trouble by accidentally touching the wrong option through your cheek or ear during a phone call. Furthermore, if you use a speaker for calls, you can perform the disabling without any second thought.

Using a Third-party App

There is another option available for turning off the proximity sensor. Many mobile users need help finding proximity sensor settings inside their phones. You can install a third-party app like the Androsensor app if you also did not find it.

It is a helpful app that monitors the status of your mobile phone. Moreover, it contains a diagnostic tool that assists in monitoring. You can maintain and adjust the sensors of your phone through this app.

You must turn off the proximity sensor and control it using this app while making calls. This step will keep your mobile screen on during calls as well.

How To Check Your Proximity Sensor and Fix It?

Screen Lock

Your phone screen might lock due to some problems with the proximity sensor. Some mobile phone users face issues because they don’t know the exact location of the proximity sensor. There may be numerous reasons for screen locking.

Checking The Proximity Sensor

Here are some most common causes of proximity sensor problems.

  • When you buy the phone, you may face the screen off if you forget to remove the protection film. A transparent protection film comes on the new phones that you need to remove. It works only for the protection of mobile phones during shipment. Your proximity sensor may lock your screen if you don’t remove it.
  • When applying a protector on your mobile phone, ensure it matches your phone model. Every phone model and brand has different kinds of protectors. They design the protectors according to the camera, proximity sensor, and speaker position. You can see holes in the protector that gives space to such features. Sometimes, the protector acts as a reason for screen black-out. You need to check the protector and position of the proximity sensor for this problem.
  • Make sure there are no streaks on your proximity sensor. It should be clean enough to sense your activity. Our skin oil and makeup products often stick to the proximity sensor, allowing it to lock the screen. So, it would help if you cleaned the proximity sensor with a soft cloth. It will resolve screen black-out problems.
  • The problem may also arise if your phone cover is unsuitable for it. Inappropriate phone covers can hinder the performance of the proximity sensor. You should use a suitable brand cover or case for your mobile phone.
  • There can be various reasons for screen black-out and sensor not responding. You can touch the proximity sensor briefly to get the screen back to life. Moreover, check for the software updates and battery of your phone. If you still notice screen black-out during calls, contact the original vendor of your mobile phone.


You must follow these steps to avoid a screen lock when making a call. During the call, we discussed the reasons for the screen black-out and screen lock. It is a completely normal function that works with the help of a proximity sensor.

Moreover, we tried to answer all the queries associated with screen locking. All the solutions mentioned above will allow you to keep your screen active while on the phone.

The steps of the process may vary from brand to brand and model to model. Plenty of apps are available to prevent screen lock when making a call. We hope that this article helped increase your knowledge about the proximity sensor.

Furthermore, if you still face the problem of screen locking during a call, you can contact your phone’s original company outlet. 

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