Orange internal statement on Blackberry Bold quality issues

Chris | October 9, 2008
imageWe mentioned the other day about Orange removing the Blackberry Bold from sale due to quality issues, well today we received an anonymous tip off with an alleged copy of the Orange internal statement explaining the decision to their staff. Seems like Blackberry have a few problems to iron out with the Bold, you can read the alleged statement after the break.

Internal Orange Statement on the Bold:”Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure.We apologise for any inconvenience this issue may cause you.”next stepsBlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.

Thanks for the info!!

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